Frequently Asked Questions

Here are the most frequently asked questions about the coaching journey and my approach. If you have questions that are not answered here, feel free to send me a message via my contact form and I’ll answer any questions that you have about coaching. If you’re ready to chat now, you can book your free 30 minute discovery session today.

How does coaching work?

The coaching process involves me working with you to help you solve problems, and by asking supporting and challenging questions to help you get unstuck. Coaching gives you the time, space and inspiration to help you generate ideas for your life, work or business.

I will offer you tools and exercises that are relevant to your situation and personal needs. These include the Life Wheel, skills audit, exploring your values, examining false beliefs and many more.

The end result is to set your goals and create an achievable action plan with clear steps to make it a reality (with my cheerleading support!).

Coaching works best when you commit to a programme of coaching to support you in your self development and to hold you accountable to the action in your plan.

You can also book follow up or review sessions to help keep you motivated and accountable, as well as work through any obstacles you might face along the way.

What benefits will I get from coaching?

Coaching will help you:

  • Get clarity about what you want, why you want it and how you can get it.
  • Bridge the gap between where you are now and where you want to be.
  • Explore your Strengths and Values in order to understand yourself better and connect with your authentic self.
  • Reframe unhelpful mindsets, look for ways around obstacles.
  • Explore strategies for increasing your confidence and self awareness.
  • Develop self awareness and self compassion. 
  • Explore and weigh up all your options for moving forward – including ones you’ve not thought of yet.
  • Turn your ideas and dreams into ambitious and achievable goals.
  • Build habits and new thinking that support your goals and more intential ways of living. 
  • Give you strategies and techniques to help you to reach your goals faster.
  • Get dedicated support, encouragement and motivation.
Is your coaching confidential?
Yes, life coaching is a confidential process.
Where do the coaching sessions happen?

I coach by phone and Zoom/FaceTime/Google Meet. Face to face coaching is available for local clients in Kent depending on location and availability. If you’re interested in doing coaching while walking, then let me know.

Phone and Zoom coaching are good options as they can be done at your convenience and without any additional travelling times for you.

You may want to do some or all your sessions face to face. I work from Abbey Place Clinic, in Faversham, Kent. If you live locally and I have availability we can schedule face to face coaching sessions. Sessions can also be held informally in Faversham or I can come to your work place.

However, for many people, meeting your coach it isn’t essential. I often combine online and face to face coaching. This flexible approach often helps my my clients to help fit coaching into their life and work patterns and is very effective.

How much does it cost and how do I pay?

I offer a free, no obligation 30 minute discovery session by phone to answer any questions that you might have, give you more information about the coaching process and for you to decide if you like my approach. It helps me understand exactly what your challenges are and get a sense of who you are. 

Please see the individual coaching pages for details of what’s included, what the benefits are and the price. Small Business Coaching Career Change Coaching Life Coaching

Packages can be tailored to your needs on request. Just drop me a line.

How many sessions should I book?

Coaching works best when you commit to a programme of coaching to support your self development and to hold you accountable to the action in your plan!

You can also book follow up or review sessions to help keep you motivated and accountable, as well as work through any obstacles you might face along the way.

Coaching sessions are booked in blocks as a programme of sessions over three, six or 12 months. 

We will review as we go along and ensure that coaching continues to be useful for you. 

What are the payment options?

o Payment is preferred by bank transfer or PayPal (small fee). Invoices are provided where required. Payment is arranged on booking. Payment plans can be arranged and the first instalment is due before the first sessin. 

Are there any other costs involved?
For phone coaching: making the telephone call to me. The cost of the call will depend on where you are and the phone service you use. Clients and I often use Skype or FaceTime to make phone or video calls via the internet, which is free (apart from your usual broadband costs).
Do you have a contract or coaching agreement?

Before the start of a coaching programme, we will both sign a coaching agreement. The coaching agreement outlines the roles and responsibilities of both of us, in particular about having 100% commitment to the coaching process, confidentiality and referring on.  

What qualifications do you have?

I am a qualified Life Coach and have completing the NCFE accredited EDEXCEL Level 2 BTEC Certificate in Introduction to Life Coaching Skills and EDEXCEL Level 3 BTEC Certificate in Life Coaching Skills and Practice in 2013 & 2014 through Newcastle College.

In 2019 I qualified as a Certified mBit Coach, a new approach incorporating breath work and a coaching approach to harness the wisdom of the Head, Heart and Gut brains. Find out more at mbraining.com

I am also a qualified Tapping (TFT) Practitioner, which enables me to teach my clients useful tapping techniques on acupressure points to help relieve anxiety and fears to feel calmer and more confident with making decisions.

In January 2020 I completed Executive Function Coach Training – level 1: Core Skills Accreditation with Connections in Mind.

In June 2021 I trained as a Mental Health First Aider. 

In February 2022 I completed a three-day course in Compassion Focused Therapy (CFT). 

I completed my BA (Hons) Degree in Media and Cultural Studies specialising in Pubic Relations and Photography in 1999. I enjoyed a successful career in Public Relations and Communications in the commercial and Not for Profit sectors until I made a career change to Coaching in 2013. 

I keep my coaching skills and knowledge up to date through Continuous Professional Development (CPD) training courses, webinars and workshops on topics such as:

  • Coaching for Resilience
  • Mindful Coaching
  • Compassion Focused Therapy
  • Positive-Existential Perspectives in Coaching. 
  • CBT in Coaching. 
  • Clean Language
  • Emotional Intelligence
  • Coaching Presence
  • Positive Psychology for Coaching
  • Coaching Skills: Art & Mastery
  • Motivational Interviewing & The Magic of Metaphors

  • Parenting Coaching
  • Agile Approaches to Coaching
  • Coaching Financial Wellness
  • Reflective Practice
  • Self Confidence: Psychology & Approaches
  • NLP Practitioner Training
  • Psychological First Aid: Supporting Young people and Children
Are you insured?
I am insured to practice, I have Professional Indemnity and Public Liability insurance cover.
Do you have a code of practice?

Yes. My ethical framework and code of practice is below. I am a Member of the Association for Coaching and also adhere to its Code of Ethics and Good Practice. I am also listed on The Life Coach Directory.

My ethical framework and code of practice
  • I am committed to supporting the individual.
  • My coaching relationships are built on truth, openness and trust.
  • I believe that the client is capable of much better results than they are currently generating.
  • I treat clients with dignity and respect.
  • I recognise any personal and professional limitations and refer the client on if their needs are outside my skills and experience.
  • I respect confidentiality and get informed consent from the client.
  • I always welcome feedback, reflect on my practice and undertake CPD.
  • I comply with legal obligations.
  • I will guard against conflicts of interest.
  • I will represent the profession positively.

Registered address: 12 Edith Road, Faversham, Kent, ME13 8SD.

Connect with me

You can sign up for my free coaching newsletter. You can also find me on Facebook and follow me on Pinterest and Twitter.

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